The privacy policy explains what personal information we collect when you visit the Cold Chain Cafe website and how we use your data.
About us
Our Data Protection Registration Number is ZB000471. We are registered as a Data Controller under Madysen Limited. You can contact us by sending an email to [email protected].
What personal data we collect and how we use it
We do not collect any personal information other than that which you may voluntarily submit via a contact form on this website. When we receive this information, it is used for administrative purposes in order to help with your request.
How we use cookies
We use cookies to monitor how this website is used in order to make improvements to it.
Your rights
These are the rights you have in relation to your personal data:
- Right to be informed – we need to tell you various things about us and our data processing activities.
- Right to access – you have a right to ask if we hold personal data about you and, if so, you have a right to access that data and to know how it’s used.
- Right to rectification – you have a right to have your personal data updated if it is not correct or completed it if it’s incomplete.
- Right to erasure (the “right to be forgotten”) – you have a right to have your personal data removed from our systems.
- Right to restrict processing – you have a right to restrict our processing of your personal data.
- Right to data portability – you have a right to be provided with a copy of your personal data in machine-readable electronic format.
- Right to object – you have a right to object to processing of your personal data in certain circumstances.
- Right to object to automated processing – you have a right to object to decisions based on automated processing (including profiling).
Many of the above rights contain exceptions and conditions that affect how and when they apply. You can find out more information about individual rights at the ICO website.
If you want to see a copy of any personal data we hold about you, or exercise any of your other rights, please send your request to [email protected].
You also have a right to lodge a formal complaint the relevant supervisory authority (the ICO) if you think we’ve breached your rights.
How to contact us
If you have any questions or complaints about our data privacy policy or personal data that we may hold about you please contact using the aforementioned methods within this document.
Third party links
This privacy policy does not cover other websites that we may link to from this website.
Updates
Updates to our data privacy policy will be published here. This policy was reviewed and updated on 29/03/2021.
More about Cookies
We use “cookies” as part of a normal business procedure. Cookies are small text files that are created by a web server and stored on your computer when you visit a website. The website that created the cookie can read the contents when you are at their website.
Many websites use cookies to improve your browsing experience e.g. remember your log-in details, record which items you have selected to purchase, or even tailor what content is displayed depending on your preferences. Cookies can also be used to record ‘analytics’ data i.e. which web pages you visit, whether or not you arrived at the web page by clicking on an advertisement or an affiliated website. Many websites find the collection of analytics data valuable in improving the quality and content of their websites.
Here are details of the individual cookies used by our website:
| Cookie Type | Name | Purpose |
| Google Analytics | ga _gat _gid | These cookies are used to collect information about how visitors use our website. |
All the major browsers allow you to block cookies and delete those that have already been created on your computer, usually within the ‘Tools’ section of the browser. These tools allow you to specify which cookies you will accept by type and often by specific websites using an exception list e.g. you can block all cookies and then list the website from which you will accept cookies.
